Prospr Call Intelligence
We make the phone ring. Then prove it.
Everyone loves it when the phone rings. Now see where each call came from, what it cost you to get it, and what happened once someone picked up.
What is call intelligence?
For most local businesses, from garages and dealerships to plumbers and electricians, the phone is where the money is made, and it is the one place their marketing goes dark. A form fill shows up in Google Ads. A phone call usually does not. So the campaign that brings in the best customers can look like the worst one on paper.
Call tracking fixes that. Every source gets its own number, from your website and Google Ads to your Business Profile, the side of the van and the sign on the forecourt, and every call is tied back to the place it came from. Then our AI listens to each one, so you can see which calls became booked work, which were missed, and where your team could have won the job.
How it works
Track. Listen. Act.
Up and running without changing how you answer the phone.
01 · Track
A number for every source.
Local numbers for each channel, and dynamic numbers on your website that follow the visitor from the exact ad, keyword and search they came from.
- Local numbers
- Website number swap
- Keyword level
02 · Listen
Every call reviewed.
Calls are recorded and transcribed, then reviewed by AI for the things that matter to you: was it a new customer, was work booked, was a price given, was the call missed.
- Recordings
- Transcripts
- AI review
03 · Act
Numbers you can use.
Booked calls are sent back to Google Ads so it bids for more of them. Missed callers can get a text straight away. And you get coaching notes your team can use on Monday morning.
- Google Ads conversions
- Missed call texts
- Team coaching
What you get.
- 01
Attribution you can trust
Every call tied to the campaign, keyword or ad that drove it, so you know what is working and what to switch off.
- 02
Call whispers
A short message before the call connects tells whoever answers where the caller found you.
- 03
Recordings and transcripts
Listen back, or read the call in seconds. Useful for training and for settling who said what.
- 04
AI call review
Every conversation scored for outcome and quality, with a person on our team checking what the AI flags.
- 05
Missed call alerts
Know the moment a call goes unanswered, and get the caller back before they ring your competitor.
- 06
Into your CRM
Calls and their outcomes sent into Salesforce or the system you already use, with the source attached.
Got questions?
Do I need to change my phone system?
No. Tracking numbers forward to your existing landline or mobile. Nothing changes at your end apart from knowing more.
Can I keep my main number?
Yes. Your main number stays on your Business Profile and your vans. We add tracking numbers alongside it for the places you advertise.
Is it only for businesses advertising with you?
No. Plenty of businesses start with call tracking on its own, often before a campaign or a new website, so they have a baseline to measure against.
Are calls recorded legally?
Yes. Callers hear a short recording notice, and recordings are stored securely and kept only as long as you need them. We set this up with you at the start.
Let’s talk
Let’s chat.
- 01 A person reads itUsually Max, our business development director, who will look after you from the first call.
- 02 You hear back within one working dayWith a straight answer and an honest idea of cost.
- 03 A 15 minute call, if it is worth oneNo pitch deck. If we are not the right fit, we will say so.